Responsible Gaming Guidelines
c baazi believes gaming should be a form of entertainment — not a source of stress or harm. Know your limits, stay aware, and seek help when you need it.
Casino and betting activities at c baazi are for users aged 21 and above only.
The Right Mindset for Gaming
Online casino and betting can be a legitimate form of entertainment, but it is important to stay aware of the risks involved. c baazi always wants every player to enjoy gaming in a healthy and controlled environment. That is why we make responsible gaming a priority.
Betting or casino gaming should never be treated as a source of income. There is no guarantee of winning on any bet — outcomes are entirely random and cannot be ensured by any strategy. Never spend more than you can afford.
Reading the c baazi Terms and Conditions will show you how we treat responsible gaming as an essential part of our service. Please read these terms carefully before using any of our services.
Remember, chasing losses by placing more bets to recover money already lost is a dangerous habit. If you feel you are falling into this pattern, take a break immediately and contact our support team.
Core Principles of Responsible Gaming
- Play for entertainment only, not to earn money
- Set a budget in advance and stick to it
- Do not bet more to try to recover money you have lost
- Take regular breaks and spend time on other activities
- Do not play while under the influence of alcohol or anything else
- Do not allow anyone under 21 to use your account
Tools to Keep Yourself in Control
c baazi provides several tools to help you stay in control of your gaming. To learn more about these features, visit our FAQ section.
Deposit Limit
Set a maximum amount you can deposit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.
Deposit LimitSession Time Limit
Set a time limit for how long you play in one session. When the set time is up, you will automatically receive an alert.
Session LimitTemporary Account Closure
If you want to take a break for a while, you can close your account for a set period. The duration can range from 1 day to 6 months.
Cooling-OffSelf-Exclusion
If you want to stop playing for a longer period, apply for self-exclusion. Once active, the account cannot be reopened before the chosen period ends.
Self-ExclusionGaming History Review
View your complete history of bets, wins and losses, and deposits and withdrawals. This helps you understand your own gaming behaviour and make informed decisions.
Account HistoryReality Check
After you have been playing for a set amount of time, a reminder will appear on screen showing how long you have been playing. This reminder helps you stay aware.
Reality CheckRecognise the Warning Signs
If any of the signs below appear in yourself or someone close to you, take them seriously. Recognising the problem early is the first step toward solving it.
- Repeatedly increasing bets to try to recover lost money
- Betting with money meant for household expenses or debt repayment
- Hiding gaming activity from family or friends
- Feeling restless or anxious when not playing
- Spending excessive time gaming instead of attending to work, studies, or family responsibilities
- Repeatedly failing to stop playing despite trying
- Turning to gaming to relieve stress or anxiety
Ask Yourself
Answer the questions below honestly. If your answer is "yes" to more than one, consider seeking help.
- Have I bet beyond my own limits?
- Have I been dishonest about the time or money I spend on gaming?
- Is gaming affecting my relationships?
- Am I playing to seek excitement or to escape my thoughts?
- Can I stop playing whenever I choose?
Ways to Get Help
Hiding a problem does not solve it. Reaching out to our support team at c baazi, as well as to family or a professional counsellor, takes courage.
c baazi Live Chat Support
Our support team is available seven days a week, around the clock, in both Bangla and English. Contact us directly via live chat for help with self-exclusion or setting limits.
Contact by Email
You can also reach us by email in addition to live chat. We respond promptly to any requests related to responsible gaming.
Family and Close Ones
Your family and trusted friends can be your greatest source of support. Talk to them openly — facing a problem together makes it much easier to overcome.
Professional Mental Health Counselling
If you feel the situation is becoming difficult to manage on your own, seek help from a professional mental health specialist or counsellor. Mental health services in Bangladesh are now much more accessible. Contact your own doctor or your local hospital.
Support Groups and Communities
There are various support groups and communities for overcoming gambling addiction, where people with shared experiences help one another. Instead of facing it alone, connect with these communities.
Protecting Minors
c baazi strictly does not allow anyone under the age of 21 to open or use an account. Age verification is mandatory during registration, and suspicious accounts may be suspended at any time.
If there are children or teenagers in your home, make sure they cannot access your account. Log out, do not share your password, and use parental control software on your devices.
Our Privacy Policy explains in detail how we keep user information secure and ensure account safety.
Account Security Tips
- Use a strong and unique password
- Always log out after playing
- Do not share your login details with anyone
- Keep content filters active on shared or family devices
- If you have any suspicion, change your password immediately